Frequently Asked Questions
Why do I see Phillips 66 signage at stores that previously didn’t have it?
Although we have worked with Phillips 66 for over 20 years, we recently entered into a partnership with them that allows us to sell fuel with the “Top Tier” classification and maintain the same pricing philosophies our customers have enjoyed in the past.
The fuel we have been selling is very high quality and backed by the OnCue No Hassle Guarantee. The fuel we sell now will have the same Guarantee, plus give our customers the peace of mind in knowing the fuel they purchase is the very highest quality the industry has to offer. “Top Tier” is not a status we could have achieved on our own and we are excited to be among the “Top Tier” elite.
Our partnership with Phillips 66 will also give us the opportunity to offer fabulous promotions and incentives. For example, if you use a Phillips 66 card to pay for your fuel, you will have the opportunity to earn cents back. Please visit Phillips 66 Rewards for specific details and information on their reward program terms.
We appreciate your business and we are excited to be selling elite “Top Tier” gasoline.
Why is TOP TIER Detergent Gasoline important?
When you buy Quality Guaranteed Gasoline at OnCue, you can confidently know that you are filling your tank with Top Tier Detergent Gasoline that has three times more detergent additive than the minimum required by the EPA. There are many gasoline retailers in the market that sell fuels with lower-quality additive packages, which can build up deposits on fuel injectors and on intake valves. Another issue is intake valve sticking that can be caused by the buildup of deposits in combustion chambers. Overall, the lower levels of additives can have negative impacts on engine performance and the responsiveness of your vehicle.
Designed by seven of the world's top automakers, BMW, General Motors, Honda, Toyota, Volkswagen, Mercedes-Benz and Audi, they recognized that the current EPA minimum detergent requirements do not go far enough to ensure optimal engine performance.
To be certified as Top Tier, a gasoline must pass a series of performance tests that demonstrate specified levels of: 1) deposit control on intake valves; 2) deposit control on fuel injectors; 3) deposit control on combustion chambers; 4) prevention of intake-valve sticking.
These top automakers recommend that their vehicles be filled with Top Tier gasoline, and OnCue Quality Guaranteed gasoline exceeds their requirements. This means that our customers can maximize mileage by using our Top Tier detergent gasoline, and that it will actually clean your engine while you drive.
For more information, visit www.toptiergas.com.
Where can I find E85?
Due to significant volatility in the ethanol market and limitations of our equipment, we are forced to temporarily stop selling E85 at some of our locations. We recognize the importance of supplying E85 to our customers and are working diligently to restore the product as soon as possible. For a complete listing of locations offering E85, please see below.
106 2917 S. Douglas
109 9000 S. Penn
112 13600 N. Western Ave.
113 4413 S. Shields
114 15035 N. May Ave.
115 3201 S. Kelley Ave.
116 3901 N.W. Expressway
117 7400 S. Sooner Rd.
124 900 E. State Hwy 152
I use a debit/credit card, is there a hold placed on my card?
If you use a credit or debit card at the pump, the bank that issues your card may place a hold on your account that may exceed the purchase amount.
This hold is usually released when the completed transaction is received by the issuing bank, but the release of the hold may take a few hours or several days, depending on the bank’s policy or practice. For more information regarding your bank’s policies, call the customer service number on the back of your card.
If you wish to avoid having a hold placed on your account, you may pay inside.
Why do I need to input my zip code when I use a credit card?
We are helping to fight credit card fraud and identity theft and you may be asked to enter your zip code. If the zip code is entered incorrectly or is from outside the USA, you may be asked to see the attendant to complete your purchase. Your Zip Code information will not be used for marketing purposes.
Do you sell wholesale?
OnCue Express sells wholesale gasoline and diesel products to dealers and other commercial accounts.
For more information contact us at:
916 N. Main St.
Stillwater OK 74075
For Fuel Deliveries / Dispatching contact Tommy Shreffler ext# 44
For Invoicing / Pricing contact Joyce Konigmacher ext# 38
To view current prices, go to ConocoNet.com
Do you have a fleet card program?
If you are interested in our Fleet card program, please contact Scott Minton at S_Minton@OnCueExpress.com or 405-338-8552.