"First off let me say that I am horrible with names, BUT I am great with friendly faces. And that is what I am almost always greeted with in the drive thru here. A few people almost have/do have my order down! 32oz Dr. Pepper FreezeCue with a flat lid. Just wanted to let someone higher up know that you've done a good job hiring there, from one customer service manager to another. The people are why I keep coming back."